Customer Guarantee

At Design Renoir.com, we promise you quality, value and service. Our 30 day return policy ensures you that your satisfation is our priority so you can shop and feel safe about your purchase. If for any reason, you are not happy with your order, you can send it back for a full refund. We ensure you that our products are of the highest standards and we are confident that you will find that your order will match exactly in quality, size and description. If for any reason you decide not to keep your order you can return it within a period of 30 days for a full refund or credit on a different item. (shipping handling and insurance fees are not refundable) Please view our return procedure page for more information on how to return a specific item. All transactions done through designrenoir.com go through SSL (Secure Socket Layers). SSL is the industry standard method for computers to communicate securely without risk of data interception, manipulation, or recipient impersonation. Complete security for customer transactions is a primary concern of ours. We know that your faith in our products and services is meaningless unless you have full confidence in our ability to secure all transactions. Design Renoir is registered with Verisign, the leading provider of digital authentication services and products for electronic commerce and other forms of secure communications. All information sent to us through our website is automatically encrypted for safe storage. Designrenoir.com uses what is known as SSL (Secure Socket Layers). SSL is the industry standard method for computers to communicate securely without risk of data interception, manipulation, or recipient impersonation. For more information please visit our security page.